Privacy policy

Privacy policy

This website is operated by Informa Healthcare, part of Informa Business Information, a trading division of Informa Group plc (referred to in this privacy notice as “we”). This online privacy notice is designed to tell you about how we collect and use information about visitors to our site so that you can make an informed choice about using the site. We respect the privacy of individuals and are committed to handling your personal information responsibly and in accordance with applicable privacy and data protection laws.

      Personal Information We May Collect

      We may collect the following information about you:

      • Information volunteered by you, for example, in order to register with our site, when you fill in a form on our site in order to obtain information, subscribe to a service (such as a newsletter), or request further information (such as a brochure, report or quote), or when you provide information in response to a survey. This information may include your name, e-mail address, company name, address, post code, phone number, job title, industry, and business interests. We may also ask you to provide us with information regarding your professional interests, experience with our products, and more detailed contact preferences. We may also ask you for information if you report a problem with our site.
      • Details of transactions you carry out through our site (for example, purchase of a subscription).
      • If you communicate with us by email, we may keep a record of that communication and your email address.
      • When you visit this site, we will automatically collect standard website usage information through “cookies” and details made available by your browser, as explained below.

      Use of Cookies and Website Usage Information

      In common with most sites, we will collect information about your computer, including where available your IP address, operating system and browser type, from your browser when you access this site. This information is used for system administration and to prepare statistical reports about aggregate browsing activity and patterns on our site. The information gathered can thus be used to improve the site and the user experience.

      “Cookies” are pieces of information that a website transfers to a user’s hard drive for record-keeping purposes. Cookies do not allow access to any information on the user’s hard drive. Cookies allow the website to remember important information that will make your use of the site more convenient. Like most websites, we use cookies for a variety of purposes in order to improve your on-line experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We also use cookies to offer certain time-saving features to our users such as one-time log in, global-site shopping cart functionality and pre-populating name and address fields. We may also use information collected using cookies to store information about your preferences so as to help customise our site according to your interests.

      Please note that our advertisers may also use cookies.

      Use of Personal Information

      We may use the information we collect about you in the following ways:

      • To improve the content of our site and to ensure that the content of our site is presented to you in the most effective manner for you and your computer.
      • To provide you with information, products or services that you request from us.
      • To provide you with information which we feel may interest you, such as information about updates to our site or about our products and services, where you have agreed to be contacted for such purposes.
      • To respond to questions or comments from you.


      We may also share information we collect about you with other companies within the Informa Group to contact you for marketing purposes with information about their products and services and/or those of selected third parties, where you have agreed to be contacted for such purposes. The Informa Group means companies controlled by Informa plc. Businesses within the Informa Group include academic publishing businesses such as Taylor & Francis Group Limited, professional and commercial publishing and information businesses such as Informa Business Information, and events and training businesses such as Euroforum and IIR.

      We may also share information we collect about you with selected third party organisations to help them contact you with information about their products and services for marketing purposes, where you have agreed to be contacted for such purposes.

      If you do not want us to use information about you in this way, or to allow selected third party organisations to do so, please tick the relevant box situated on the form on which we collect your data. Alternatively, if you have not indicated that you do not wish your information to be used in this way, but no longer wish to receive marketing communications from us or from Informa Group companies or no longer wish us to share your details with third parties for marketing purposes, please let us know by sending an e-mail to [emailÿprotected] or by calling or writing to us using the details given below under the heading “Contact Us”.

      Disclosure of Personal Information

      We may disclose information about you collected by us to any company in the Informa Group. We may also disclose information about you to selected third parties as described in the section headed “Marketing” above.

      Outside the Informa Group, we may disclose information about you to any third party which is acquiring all or any of our business or assets or from whom we are buying any business or assets (and our and their legal and professional advisors).

      We may also share information about you with service providers who are engaged by us or other members of the Informa Group to perform a variety of functions including without limitation, fulfilling orders, assisting with promotions, supplying online services or providing technical services for our websites. These companies may have access to information about you if needed to perform such functions. However, these companies may only use such information for the purpose of performing that function and may not use it for any other purpose.

      We may disclose information about you if we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply our terms of use or other agreements with you or to protect our rights, property, or safety or those of others. This may include exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction.

      Where We Store Your Personal Information

      The information that we collect about you may be transferred to, stored and/or processed by us, other Informa Group companies, or by service providers engaged by us or other Informa Group companies at a location outside the European Economic Area (“EEA”). Please be aware that data protection laws outside the EEA may not offer the same level of protection as those within the EEA. We will take appropriate measures with respect to security and handling of your data in accordance with this privacy notice outside of the EEA.

      Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You are not permitted to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take appropriate steps to protect your personal information, we cannot guarantee the security of data transmitted by you to our site; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access to it.

      Accessing and Updating Personal Information

      Upon request, we offer you the opportunity to access and correct information that we maintain about you, such as transaction information (e.g. types of customer purchases and contact information e.g., name, address, phone number, e-mail). You can request this information by e-mailing us at [emailÿprotected] or by writing to or calling us using the details given below under the heading “Contact Us”. We may ask for a statutory charge before this information can be supplied. If your personal information changes, please notify us of any such changes by sending us an e-mail message at [emailÿprotected] or by contacting us at the address or phone number given under the heading “Contact Us” below. We will endeavour to update any change to your marketing preferences or personal details which you communicate to us as promptly as is practical; however you may receive communications for a transitional period whilst we process the update to your records.


      This site may contain links to other websites. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said website. We are not responsible for the privacy practices of, nor do we accept any liability in connection with the content of, such websites.

      Changes/Updates to Privacy Notice

      We may make changes to this privacy notice in future, for example, in order to keep up with changing legislation and best practice. Therefore, we may revise this privacy notice at any time without notice so please check back periodically so that you are aware of any changes. This privacy notice was last updated on 6 June 2011.

      Contact Us

      We welcome feedback about this privacy notice. If you have any questions or comments about this privacy notice or about how we handle your personal information, please contact us at [emailÿprotected] or alternatively, at:

      Director of Compliance & Regulatory Affairs

      Informa Business Information

      Christchurch Court

      10-15 Newgate Street

      London EC1A 7AZ


      Telephone: +44 (0) 20 3377 3605

      Email: [emailÿprotected]